In our last article, we discussed common issues you may encounter with your Oracle products, and how LSG Solutions is available to offer advice or resolving those issues. As an extension of that blog, let’s take a few minutes to discuss some tricks of the trade in regards to Oracle support.

Updates and upgrades

Updates and upgrades are included in your annual support package from Oracle. We encourage our clients to take advantage of them.

Often, these offer important value for clients in terms of minimizing downtime for backups and other maintenance tasks.

An example of this is Oracle Enterprise. Built into the licensing agreement, this gives you the option of having a standby database take over in the event you need it.

You are already paying for these services. We can help you leverage your resources to make the most out of your product.

Gold-level partnership

Our Gold-level partnership with Oracle ensures our clients have the most-up-to date and actionable information on their Oracle products.

As a recognized Gold-level partner, this means:

  • We have skills and expertise that set us apart from our competitors.
  • We are authorized to sell all Oracle products as well as SaaS solutions.
  • We receive educational opportunities directly from Oracle, so our team is current on all new Oracle technology.

Combining this expertise with our client relationships allows us to offer unique options and solutions tailored to our client’s needs. Since we implement what we sell, we know the realities of what works and what doesn’t. This allows us to give our clients advice balancing their present and future needs (and budget).

We can also help you balance strategy and technology. We know finding the right technology fit to match your budget is essential for your business.

Some of our other services include:

  • Reviewing annual licensing renewals
  • CSI consolidation
  • Adding database options
  • Middleware
  • Scaling up servers with additional processors and licensing
  • Oracle E-Business Suite and options
  • Failover, standby and redundancy options

For more information on tips regarding your Oracle product, please contact us. We would be happy to answer any questions or offer advice.

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