IT management is a 24-hour task. This can be difficult to achieve in-house, and for many businesses, it’s not worth the investment. That’s where IT managed services come in. You can outsource tasks to a team of dedicated, round-the-clock professionals and enjoy a bevy of benefits to follow. Let’s take a closer look at managed IT services and the advantages they provide.
What are IT managed services?
Managed services are IT functions outsourced to a third-party Managed Service Provider (MSP), like LSG Solutions. The MSP offers 24/7 IT support and fast responses to potential issues. Our comprehensive managed services include:
- 24-hour monitoring of all performance parameters
- Warning event IDs and errors captured every 15 minutes
- Device availability confirmed every minute
- Service probing every 2 minutes
- Anti-virus checks every 4 hours
- Scheduled asset collections throughout the week
- Remote resolutions for performance issues and application failures
- …and much more
Through proactive and expeditious IT solutions, we can stop small service issues from turning into expensive problems. An in-house IT department may not be able to address these matters for hours, days, or even weeks, depending on the situation. That is vital downtime that’s costing you money. With managed IT services, your IT-related downtime is as minimal as possible.
What are the benefits of outsourced IT services?
There are many benefits to outsourcing to an MSP. For starters, you get a rapid-response team of specialists with the tools, talent, and technology to resolve complex issues quickly. You also get “always on” support without the overhead of a 24/7 in-house IT department. Your MSP can keep up with constant technology changes, ensuring you have premium service and support at all times.
Another factor to keep in mind is that the average IT position takes up to three months to fill. This delay could leave your in-house IT department without proper support for weeks on end. If you outsource to a dedicated IT team like LSG Solutions, you never have to worry about the talent gap. We have a full staff of multi-faceted IT specialists available when you need them most.
Having IT managed services allows your employees to focus on other business-building efforts. Let them handle what they do best, and our IT professionals will do the same.No tags for this post.