December 31st, 2012
Alan Sheppard of LSG Solutions has seen it before.
While tracking a company's inventory of PCs, one turns off and sits idle for weeks. It's never turned back on and it doesn't log any activity.
"That usually means it's been moved and replaced, and sure enough, it is," he said. "But no one at the company knows where it went."
Many small to medium-sized businesses rely on their IT employees to be the caretaker of their small office systems, PCs, the network and the services.
From small businesses to Fortune 500 companies, the asset management and manager services platforms can be disjointed with no one having a clear idea of inventory or what's being monitored.
Eye in the Sky
This is why LSG Solutions offers a cloud-driven automated managed service that detects issues with your network, servers, and PCs in real time in one place. Thousands of events are monitored across the network in real time.
If a problem occurs within any computer or the network, communication is instantly created in the form of a ticket, phone call and email that alerts key personnel of the problem and prompts action.
"We're enabling their IT to do more and have a broader view into their network of devices. We are just one of many layers of eyes, protecting our clients," said Alan.
Through LSG’s service, a business can be monitored in real time and during off hours. It gives IT the ability to take a vacation and still have all systems cared for and watched over. The program allows employees to avoid mundane tasks involving the system like updating systems, programs and spyware by doing that automatically. It eliminates the annoying manual updates to programs like Acrobat Flash and Java.
You get two times the work out of one person by supercharging the IT department.
"The LSG staff can do this service for you by collecting all the information about your systems all the time," Alan said. "Our typical customer is an IT shop whose employees were completely overloaded and needed relief and insight into the vast array of networked devices. They may also have systems abused by malware and viruses."
For companies that are small enough to not have an in-house IT department, the service can be invaluable as LSG Solutions can act as the caretaker and the monitoring system for all computer equipment within the company.
"It's a proactive approach to monitoring an entire system to avoid problems before they occur," Alan said. "It's true asset management. It's accounting for and knowing what you have."
If your organization doesn't have a clear idea of what your IT inventory is, or is having issues staying on top of problems, contact us for more information.
December 10th, 2012
In the fast-paced, breakneck speed of business today, having information on demand is vital, and decisions need to be made quickly and intelligently.
However, if you can't access the real-time look at your company's business profile or can't give up-to-the-minute data, you may be missing out. What's more, business intelligence software can be more expensive than you were prepared for and takes a lot of focus and effort.
The build time for your IT employees to take information from the dashboard to create a thorough look at how the company is performing could take longer than you expect as well.
"It can take six to twelve months for companies to put together a dashboard. In addition, if you ask for IT for a report, it can take a week or two, and once IT develops it, the information is outdated," said Alan Sheppard, owner of LSG Solutions.
It's time for a solution that makes information useful and accessible quickly while communicating in an effortless manner.
Offered through LSG Solutions, Multipeers is software that ensures that critical information can be accessed anywhere and anytime using a mobile device or desktop. Users and key executives can quickly and easily see a real-time picture of the performance of a business in a way that's organized and easily managed.
What does Multipeers do?
Imagine having all the business information you need delivered to your mobile device or computer when it happens. Not only is all the important data delivered in a rich graphical manner that allows for easy analyzing, it also quickly creates data visualizations out of any database - outside and inside the system - to give access to metrics, data and other information.
Additionally, those same business indicators can be shared.
"Multipeers can act as a communications tool," said Sheppard. "It can send alerts to groups, and you can add a real-time ticker that shares information as it happens. With the dashboard communications, Mulitpeers prompts users to order, fix a problem and take corrective action."
And the program ensures no drag on the IT department. The program is easily installed and requires no previous training. It can be used with PCs, Linux, Macs, as well as Apple’s iOS and Android mobile platforms.
"Our niche is small to medium-sized companies who have failed to implement or have no business intelligence software," Sheppard said. "They have a 200 headcount business and may or may not have the ability to present a real-time view of their business. They can see metrics they didn't know they could get in real time, and IT departments like it because it's easy to manage and doesn't take a week to create a report."
Multipeers offers a system that does it better, faster, easier and cheaper than the other business intelligence software on the market with an easy communication aspect that allows you to get vital information out with quick results.
"It's the easiest solution out there," said Sheppard.
Do you need better business intelligence software? Contact us to see if Multipeers is the right solution for you.