November 19th, 2013
If there's one thing that stays constant with technology it's that it's always changing. Right now, state agencies and local governments across Oklahoma are working to modernize their systems to meet the needs of their customers and new compliance requirements. And many are struggling to keep up.
If your agency or government is trying to modernize their systems, be it health or student information or even licensing and permitting, there are some important things to consider that may help bring your project in on-time and within budget.
1. Is the vendor really "turnkey"?
Many vendors who call themselves "turnkey" just want to sell product and walk away, so they'll oversell you on the simplicity and ease of setup of a system. At LSG, we've walked into a number of situations where a government agency has been promised the stars by the vendor and we have to provide the reality check and detail of what it will actually take to get the system in place and matched to the organization's needs.
True turnkey vendors will be there for every step of the process and make sure the system is fully implemented and supported.
2. What does "local" mean?
For some vendors, have a "local" presence means having a phone number on the same continent as you. If that works, great. Unfortunately, it usually doesn't.
For example, LSG Solutions is the only Oklahoma-based service provider approved on the Statewide 116 (ITSW116) Oracle contract. This allows us to sell and service Oracle-based solutions and provide you with great, hands-on support.
3. Do they get the big picture?
If you're working for a massive corporation, servicing thousands of clients, it's hard to dig in and get a good idea of what's really going on. So when a big vendor works on a project they tend to be a little myopic, focusing on only the specific items in the project plan.
As a regional, Oklahoma vendor, we're able to work closely with your organization and figure out how the pieces we're working on fit into the larger plan. We can give you guidance and feedback on how to best fit your new system into all the pre-existing pieces.
So when you're planning your next project, give us a call to see if we might be a good fit.
November 5th, 2013
IT purchasing has always been a challenge for state and local governments. Juggling multiple contracts and approved vendor lists make it difficult to figure out where to go for the things you need.
Fortunately, Oklahoma's recent CIO consolidation has simplified IT purchasing and made it easier than ever for state and local entities to get what they need, when they need it.
Easy purchasing under one umbrella
Earlier this year, the Oklahoma Office of Management and Enterprise Services (OMES) approved ITSW1025, a statewide IT staffing and purchasing schedule that consolidates and simplifies many of the previous purchasing schedules. It is also part of the Governor’s Open Range, shared services initiative and makes it easy for local and State entities to leverage pre-existing contracts and technology.
This is great news for those who've been struggling with IT purchases and we're happy to see the state move in this direction. A simplified purchasing process helps us spend less time on paperwork and approvals and more on providing great service.
Getting the things you need
Since June of 2013, LSG Solutions has been approved for ITSW1025. Our offerings fall under the following government categories:
- IT Infrastructure
- Help Desk Support
- PC Support
- Admin Services
- Systems Administration
- Systems Configuration
- Management Information Systems
- Data Recovery
- Application Development & Support
In layman’s terms, LSG provides the following to any governmental local or State entity, including public schools and colleges:
- Software development and maintenance (web, intranet, business apps)
- Database development and maintenance
- Business Intelligence
- Systems Design
- Service Oriented Architecture (SOA)
- Database integration
- Interfaces / Web Services
- Server Virtualization
- Software Installation & Configuration (OS, Microsoft, Oracle)
- Database Administration Audits / Reviews
- Database Managed Services
- Disaster Recovery (Planning & Execution)
- Windows and Linux System Administration
- Desktop & Mobile Device Support
A more comprehensive list of our approved contract services is available here(PDF).
If you're unsure about which category your project falls under, give us a call and we can help. OMES has been hard at work re-categorizing services and there are still some categories that are bit confusing, but overall the classification is much clearer than it has been in the past.
You can also contact us if you have general questions about purchasing under ITSW1025. If we don't have the answer we'll be happy to point you in the right direction.