Over the years, we've seen many custom software development projects succeed, and we've also seen plenty of them fail. They all start with big dreams, but reality soon sets in. Many projects still finish, but generally, they're a far cry from what was initially planned.
Oracle's UI has been a big area of focus for the company for the last few years, as their hire of Hillel Cooperman a couple of years ago indicated. Cooperman pulled in Jenny Lam and other designers he knew from previous projects, and he and Lam led an effort to modernize Oracle's user experience.