Even though they face many of the same problems as private institutions, government agencies are often ignored by technology companies. Where the needs are different, commercial products often don’t fit - leaving public entities in a tough spot. Seeing how much the public sector was underserved, we made a commitment to helping local and state governments get the solutions and attention they need. We’re happy to fill the gap and help public agencies make full use of technology.
Technology vendors sometimes focus too much on the technology they are selling and not enough on the problems that they’ve been hired to solve. It isn’t always intentional - when your day-to-day business is technology, it’s easy to get off track. When you have a hammer, every problem tends to look like a nail.