The decision about whether or not to add new staff can be stressful for business owners, especially when technology is involved. Faced with a business process problem, it’s common for businesses to hire full-time developers to build a custom solution. It’s equally common for these businesses to wind up with more problems than they started [...]
Your business is growing, but you feel like you’re being held back by poor support from your technology vendors. You’ve had support tickets sitting in queue for months and your account rep won’t call you back. Oddly enough, you still get their bills and advertisements for additional services. It’s a frustrating situation that we see [...]
In fast-paced environments like manufacturing, reporting can be a pain. Isolated systems for control, accounting, order entry, and QA lead to a lot of manual work and prevent business owners from having an comprehensive real-time view of their business. Problems aren’t identified until days (or weeks!) after they’ve occurred and opportunities to increase efficiency are [...]
Outside of the occasional hiccup, the technology in your office is working smoothly. Maybe nothing has gone wrong in a while, but you just can’t get over the feeling that things are waiting to fall apart, and when they do, it will be at the worst moment possible. Luckily, there’s an easy, cost-effective way to [...]
Small businesses and local governments are in a tough spot when they’re looking for software solutions. In many cases, they need the features of “enterprise” software, but struggle with the sales and support that come with big business software. Small organizations usually don’t have dedicated staff to deal with projects, so they need more personal [...]