integration and implementation of technology-focused business solutions

April 2018

Sex Offender Registry updates for better, quicker data

April 17th, 2018

We continue to work with the Oklahoma Department of Corrections on improvements to their Sex Offender Registry system, which allows law enforcement and the general public better and quicker access to data.

Streamlined review process

We’ve continued system and process improvement efforts designed to require less user input, which means a streamlined review process for any new data on any sex offender in the system.

One of the things the system does is sync up nightly with the national database, SORNA. By streamlining the review process, data is available on a nationwide basis quicker than it was before, and the data is actually better.

Better public communication

For the public, there are a couple changes rolling out. First is the responsive website we’ve talked about before. This means that you’ll be able to access the public facing tool easily from your mobile phone and tablet.

Second is modifications to the email notifications. Since those were a new addition to the system since we started working with ODOC, they’ve now gone through a revision and improvement process. They’ll be a lot easier to read primarily due to some formatting changes.

Better law enforcement communication

Finally, we’re making some changes that should translate to a higher volume and quality of data by communicating better with the law enforcement users of the system.

Up to this point, there’s never been an easy way for the FBI, special investigators, private investigators, and so on to get notifications when they log in or even mass emails. So we’re adding both of those capabilities into the system.

These changes will help the public and law enforcement with better, more up-to-date data that provides more peace of mind in the process.

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Employment Security Commission update

April 3rd, 2018

I’ve blogged before about the Oklahoma Employment Security Commission and the work we’re doing with them. We’ve now done quite a bit of work on their Electronic Benefits Payments Control (BPC) system, which has resulted in the ability to catch more overpayment of unemployment benefits.

The problem of overpayment

There are essentially two different cases. There are accidental, inadvertent mistakes, where people keep getting unemployment benefits when they shouldn’t be. But there are also plenty of times where people are abusing the system, often out of desperation.

Some people don’t realize this sort of thing is tracked, and they continue to collect unemployment after going to work for someone else. They don’t realize that their new employer has to report their employment to the OESC, and they end up getting caught eventually. Then the individual has to repay that overpayment to the OESC, either by writing a check or having their wages garnished.

The process of catching people

Before we started helping with the system, it was a more manual, rudimentary process. That means the cases they could catch and amounts they could collect were only as good as the number of people they had working for them.

Now the system is much smarter. It’s an artificial intelligence of sorts where a process will be running all the time to look for those suspicious cases and flagging them.

Then the investigators at the OESC can focus on investigating those cases, rather than finding the cases in the first place.

The individuals that were overpaid then get a bill and start the repayment process.

Federal reimbursement through TOP

Another aspect of the system we’re implementing involved reimbursement from the federal government down to the state level for people that are caught in repayment. That program is the Treasury Offset Program (TOP).

There’s a federal database clearinghouse that will allow OESC and agencies in other states to find out whether people are employed in a different state but still receiving unemployment benefits from them.

Because of these changes, the OESC may be able to bring on more staff, as the system will begin producing more cases for them to investigate. That will result in a larger workload but also additional revenue from increased overpayment reimbursement.

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