integration and implementation of technology-focused business solutions

October 2018

Be genuine to develop trust with customers

October 16th, 2018

LSG Solutions has been helping customers with their information technology needs for many years, and we have a lot of clients who’ve been with us for many years as well. We’re intentional about our relationships with our clients, and we’re proud of the longevity of our client base.

It’s a good reminder that it’s easier to sustain a business with engaged customers than it is to have high turnover rates and a complicated sales process to get new clients. It might surprise some people to learn that we don’t have a sales team at LSG Solutions. There have been times that we did have a sales team, but we haven’t in recent history.

We focus on growing our business by developing long-term relationships and trust with the people we meet. Being genuine goes a long way in today’s business world, and we’ve always been genuine. Many of our clients are making decisions about IT products and strategies that involve a significant investment, and it’s critical that they trust us to guide them in the right direction.

In the IT world, people don’t trust you if you’re doing it wrong. We work hard for our clients and deliver IT solutions that work for their needs, and they trust us because we consistently deliver. We have a culture of continual learning because the IT world is constantly changing. We have to keep up with what’s going on in order to advise our clients on the best solutions for them.

The entire team at LSG Solutions is committed to delivering the best IT solutions we can for every single customer. They’re passionate about information technology, and they understand the purpose of what we’re trying to do. And that translates into what they do for the customer.

I like to say that we have a virtual salesperson named trust. Because that’s really how we sell our services. Our clients trust us, and they refer us to people who trust them to give a good recommendation.

If you’re looking for an IT consultant you can trust, let’s chat.

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Using compartments in Oracle Cloud

October 2nd, 2018

Cloud computing has come a long way in recent years, but we still sometimes run into issues where different clients have different versions of the same cloud software. And different versions mean different features. It’s like going to a grocery store chain in Oklahoma City and then talking to friends in Denver who shop at the same chain. For some reason, they have a wider selection of products than we do. And the same thing sometimes applies to cloud-based software.

Regardless of what versions or what features they have, though, we’re helping a lot of clients who are moving to cloud-based software and database systems. And there are a lot of benefits to software in the cloud.

But as with any other software, it’s important to know where you’re going before you begin so you set things up correctly from the start. And when new features get released, it’s important to integrate them into your setup if they can add value for you.

One such features is compartments in Oracle Cloud. In the early versions of Oracle Cloud, there wasn’t a good way to separate different teams and what they had access to on the admin level. You still had user access and admin access of course, but not a lot of control to segregate things at the admin level. It was pretty wide open! And it was weird.

Now you have the option of compartments, which allows you to set different levels of access for what different administrators or users see. Some of our clients use compartments to show different views to specific departments or divisions in the company, and others use it to secure certain resources for limited access.

Compartments are a good example of thinking about where you’re going before you begin. Even if your initial setup with Oracle Cloud only includes one division and one system, you need a plan for what happens when you start to grow and need to add a division. If you have a compartment strategy from the beginning, it’s much easier to adapt that system as you grow!

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