Case study: Employment Securities Commission
April 19th, 2016
Recently, we’ve been working with the Employment Securities Commission at the state government to create better, more efficient information tracking systems. We’ve done that a couple of ways.
Here’s how we’ve been able to help so far.
Electronic Benefits Payments Control (BPC)
For a long time, we supported the Employment Securities Commission’s interoffice document management system from a database perspective. We’ve expanded our work for them to help them with their electronic benefits payments control.
The electronic benefits payments control has an audit tool to detect when overpayments have occurred. This is specifically to catch overpayment of unemployment benefits, when there is a glitch in the system or someone is trying to “double-dip.”
A cross-referencing system in place increases the ability to detect when claimants may be trying to get around the regulations. Intelligent, dynamic case assignment of claimants helps as well. Collecting data and running it through benefits payments control system can indicate if a case or a claimant need investigation.
This system will help the state keep better track of who is receiving benefits. Our next step is to prioritize flagged cases that could save the state a significant amount of money, if the issue is resolved.
For Employers filing quarterly unemployment taxes
Another project that we’re working on is called Easy Tax Express. Our goal is to make it easier for employers to pay their quarterly unemployment taxes.
Currently, the process for unemployment taxes is difficult and inefficient. We meet with decision-makers on a regular basis to discuss this mission-critical project, and are involved in several initiatives to improve this process through an efficient system.
One improvement is new requirements for automating the process when your terminated employee applies for unemployment. In the new system, when someone is fired from a job, they will apply for unemployment, and then there will be an automated notification to the previous employer asking for verification. Then the employer will be able to will download a pre-filled form, streamlining the entire process.
The changes we’re making to this system are gradual, and it will take time to update the entire system. We look forward to being able to fully implement the plans we are forming.
We’re energized by the work we’ve been able to do so far for the Employment Securities Commission, and happy to share about the impact that efficient systems can have-not just for one workplace, but for the entire state.